Frosts Cars - our response to Covid-19

updated: Monday 19th July 2021

Whilst the easing of restrictions on Monday 19th July 2021 means that some safety measures will no longer be a legal requirement, at Frosts Cars we remain committed to the health and safety of our customer and colleagues. That's why, in line with government advice to act carefully, we will continue with some safety measures at our dealerships. Whilst we won't turn you away should you wish not to follow the measures, we kindly ask that you remain safe. As ever, you will receive the usual excellent levels of customer service. See more details by clicking on the relevant department below.

Used Car and Van Sales

Our used car and van showrooms in Chichester and Shoreham-by-Sea are open. We recommend booking an appointment before you visit us to ensure we can help you appropriately and ensure the vehicle you're interested in is ready. Our opening hours have recently changed too, find details here.


Contactless Click & Collect

When you purchase a used caror used van from us, you can take advantage of our Contactless Click & Collect service from our Chichester and Shoreham-by-Sea dealerships. Read our guide about how you can safely Click & Collect you car from Frosts.


Solo Test Drive

Following the success of our Solo Test Drive option, we will continue to offer unaccompanied test drives from our dealerships in Chichester and Shoreham-by-Sea. Before arrival, we will require a copy of your photo ID, a utility bill with matching address and your National Insurance Number. Your photo ID will also be required on the day of the Solo Test Drive. Read more details and terms and conditions here.


Service and Body Repair

Our service departments in Chichester and Shoreham-by-Sea, and our Body Repair Centre in Shoreham-by-Sea are open and accepting bookings. You can book your Service online, MOT online or contact us via telephone and live chat 24/7. Our Service departments are offering the usual range of services, including repairs, maintenance, servicing and MOT testing.


Enquiries about your used vehicle finance

If you would like to discuss your finance options during these uncertain times, please contact your lender directly. Our finance providers can be contacted as follows: Santander Consumer Finance 0800 085 1759. MotoNovo Finance 0333 200 0030


Getting in touch

There are many ways to get in touch with us. You can visit or call our dealerships, live chat us online 24/7, email sales@frosts4cars.co.uk for Sales enquiries or service@frosts4cars.co.uk for Service enquiries. Why not check out our Facebook and Twitter accounts too for the very latest updates and offers.


Some of the safety measures in place at Frosts

Social Distancing Guidance
Protective Screens
Vehicle Touchpoint Coverings
Car Sanitised Sealing Stickers
Colleague PPE
Social Distancing Signage
Hygiene Stations
Dedicated Sales Areas