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Providing a first class customer service is paramount for us at Frosts Cars so it's great to be recognised by our partners when we achieve such a great recommendation score.
Independent automotive reviewers JudgeService have awarded us with a certificate to recognise that in 2019, 99% of our customers would recommend us to their family and friends. Individually, Frosts Chichester received a 100% score and Frosts Shoreham-by-Sea received a 99% score.
Bob Taylor, Retail Operator at Frosts said: "This is a great achievement for all colleagues involved across both of our sites. Their commitment and dedication to customer satisfaction is second to none, so it's wonderful they have been recognised for their hard work. It's even greater that it's based on independent reviews directly from our customers."
On providing the certificate, Neil Addley, Founder of JudgeService wrote: "Our mission is to help make the world a better place, one customer at a time and is truly gratifying to see your scores reflect your customers approval. Congratulations once again."
Directors T.K. Frost (Managing), R.W. Robinson, A.M. Briggs and W.S. Frost (Chairman).
Frosts Cars Ltd are authorised and regulated by the Financial Conduct Authority (register number 673511). Frosts (Cars) Limited is authorised to act as a credit broker, not a lender, non-independent credit intermediary for a limited number of lenders and are able to offer a limited number of finance products from these providers. We can introduce to a limited number of carefully selected finance providers and will receive a commission from them for the introduction. Any part exchange valuation provided on our website is a guide price and not a guaranteed purchase / part exchange valuation. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
For the sale of general insurance Frosts Cars Ltd (573829) is an Appointed Representative of Automotive Compliance Ltd (FRN 497010, which is authorised and regulated by the Financial Conduct Authority). Automotive Compliance Ltd’s permissions as a Principal Firm allows Frosts Cars Ltd to act as an agent on behalf of the insurer for insurance distribution activities only.