AutoTrader's Highly Rated 2023 awarded to Frosts Chichester and Shoreham-by-Sea

Frosts Chichester and Shoreham-by-Sea were recognised by AutoTrader and each received their Highly Rated award for 2023.

Recognising excellent customer service through verified customer reviews, the AutoTrader Highly Rated awards are presented to the best performing retailers once a year.

By receiving the award, we have received a high volume of recent reviews on AutoTrader, with an average review rating of 4 stars and above. What's more, each and every customer review is personally replied to.

Toby Frost, Managing Director at Frosts Cars commented: "It's wonderful to be awarded with AutoTrader's Highly Rated for both dealerships. Customer service is at the forefront of our business and it's great to be recognised by such a well respected platform. It's the deserved recognition for our teams who care about our customers and provide an excellent service each and every time."

The Highly Rated awards from AutoTrader follow on from our recent success at the MotorTrader Industry awards 2023, where we were awarded with the 'UK Independent Customer Care Award +100 vehicles' title.

Nathan Coe, CEO at AutoTrader said of the Highly Rated awards: "This accolade is so important because it's entirely driven by car buyers telling us through feedback and reviews who has consistently provided outstanding customer service. Reviews are crucial to building trust and confidence with buyers. Congratulations to all the recipients of the award".