Frosts Cars - our response to Covid-19

We're delighted to announce that as of Monday 1st June 2020 our dealerships are now open. This includes Sales, Service, Parts and Body Repair. We're committed to the safety of our customer and colleagues. That's why we've put a range of guidelines in place for when you visit our dealerships. You will receive the usual excellent levels of customer service. See more details by clicking on the relevant department below.

Used Car and Van Sales

In line with Government guidelines, our used car and van showrooms in Chichester and Shoreham-by-Sea are now open. We recommend booking an appointment before you visit us to ensure we can help you appropriately and ensure the vehicle you're interested in is ready. Our opening hours are different to usual too, find details here.


Contactless Click & Collect

When you purchase a used caror used van from us remotely, you can take advantage of our Contactless Click & Collect service from our Chichester and Shoreham-by-Sea dealerships. Read our guide about how you can safely Click & Collect you car from Frosts.


Service and Body Repair

Our service departments in Chichester and Shoreham-by-Sea, and our Body Repair Centre in Shoreham-by-Sea are open and accepting bookings. You can book your Service online, MOT online or contact us via telephone and live chat 24/7. Our Service departments are offering the usual range of services, including repairs, maintenance, servicing and MOT testing.

We're looking forward to welcoming our customers to our workshops. Whilst we will continue to offer the same exceptional service, things will be different when you enter our reception areas. Click to read about our social distancing measures and guidance we've put in place.


Enquiries about your used vehicle finance

If you would like to discuss your finance options during these uncertain times, please contact your lender directly. Our finance providers can be contacted as follows: Santander Consumer Finance 0800 085 1759. MotoNovo Finance 0333 200 0030


Getting in touch

There are many ways to get in touch with us. You can call our dealerships, live chat us online 24/7, email sales@frosts4cars.co.uk for Sales enquiries or service@frosts4cars.co.uk for Service enquiries. Why not check out our Facebook and Twitter accounts too for the very latest updates and offers.


Protecting our colleagues and visitors

Before the Government's first announcement in March, we had strict procedures in place across our sites. Our priority is to protect the health and wellbeing of our employees and customers and play our part in the national effort to reduce the spread of the virus. We continue to operate these procedures and kindly ask all customers to follow guidance.


Some of the safety measures in place at Frosts

Social Distancing Guidance
Protective Screens
Vehicle Touchpoint Coverings
Car Sanitised Sealing Stickers
Colleague PPE
Social Distancing Signage
Hygiene Stations
Dedicated Sales Areas